How can I submit multiple order or tracking numbers for the same item?

There are two ways you can submit multiple order and tracking numbers:

• Directly in the sheet of My Tracker
• Using the Submit Multiple buttons in My Tracker

Directly in the sheet of My Tracker

1. Under the “Quantity.” column, select the cell and reduce the item quantity in a row
2. Enter your order or tracking number
3. Save changes by selecting "Update"
4. The two quantities will automatically be split on two lines in My Tracker

If you have already submitted your tracking number to a reservation, you will need to update the Quantity cell to the number of expected units for the submitted tracking number. Once updated, the reservation for the remaining units will move back to Action Needed in order to submit your remaining tracking numbers as long as the deal does not have a deadline. 

Using the Submit Multiple buttons

1. In the first column, select the checkbox for the row you'd like to submit information to
2. Select "Multiple Order No." or "Multiple Tracking"
3. Enter your order or tracking number and specify the quantity in each
4. Save your changes and all the details will be split in My Tracker automatically

If an order number or tracking has already been submitted to a reservation, the Multiple Tracking button will not be available. Order number and tracking will need to be updated directly in the sheet by updating the reservation quantity. See steps above.