- Can I split the quantity in My Tracker if I already submitted a tracking number?
- Can I rearrange columns in My Tracker?
- I reserved an item but am no longer sending it to BFMR. What should I do?
- What if my package was delivered using same day delivery services and wasn’t marked received?
- Will my packages be marked received if it's not delivered to a Primary Address?
- When should I reach out to customer support if my package isn't marked as received?
- What if my package was delivered but was not updated to Pkg Received, should I be concerned?
- Did you receive all items in the package if the status is Pkg Received?
- When will my package be paid?
- Was my package received?
- What should I do if I shipped something to you by accident?
- What should I use as my order number if I made an in store purchase?
- How do I submit a tracking number for an item with no active deal?
- What is My Tracker?
- How do I make changes in My Tracker?
- What if I purchased more than I reserved?
- The retailer changed my tracking number. How can I submit the new one?
- Does the order number have to be submitted before I submit my tracking number?
- How can I submit multiple order or tracking numbers for the same item?
- How do I cancel my reservation or order?
- How many custom columns can I add?
- Can I export my data?