How can I submit multiple order or tracking numbers for the same item?
There are two ways you can submit multiple order and tracking numbers:
- Directly in the sheet of My Tracker
- Using the Submit Multiple buttons in My Tracker
Directly in the sheet of My Tracker
1. Under the “Quantity.” column, select the cell and reduce the item quantity in a row
2. Enter your order or tracking number
3. Save changes by selecting "Update"
4. The two quantities will automatically be split on two lines in My Tracker
Using the Submit Multiple buttons
1. In the first column, select the checkbox for the row you'd like to submit information to
2. Select "Submit Multiple Orders" or "Submit Multiple Trackings"
3. Enter your order or tracking number and specify the quantity in each
4. Save your changes and all the details will be split in My Tracker automatically
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