📦 Learn More About BFMR Insurance

We know that every package you send represents more than just a product - it’s your time, money, and effort. While most shipments arrive safely, things can occasionally go wrong. A lost or tampered package can feel like a major setback, especially when you’re doing everything right.

In response, we created BFMR Insurance - a feature that lets you protect your packages and continue earning rewards with peace of mind. It’s protection that pays for itself.

Below is a summary of BFMR Insurance, check out our FAQs for more details.

1. What is BFMR Insurance?

BFMR Insurance is a way to protect your purchases in the event of a lost or tampered package. We’ve built a grounds-up program with a national insurance provider to bring a unique solution to our community. For just a fraction of your package’s value, you can protect yourself from misdelivered or empty boxes. 100% full reimbursement, an easy claims process, and no deductibles.

2. Why insure your packages?

Whether it’s a $50 item or a $5,000 shipment, a loss hurts just the same. Now you can cover yourself before that ever happens. We’ve built a grounds-up program with a national insurance provider to bring a unique solution to our community.

1. 100% reimbursement of your insured value.
2. Customizable coverage by insuring partial or full package value.
3. An easy and quick claim process.
4. No deductibles.

3. How does it work?

Protecting your packages is easy:

1. Add insurance: In My Tracker, click the “Insure Now” icon to add insurance to your package. Insurance is added to the entire package.
2. Customize your coverage: You can insure the entire package value or customize your coverage by insuring only a portion of that amount.
3. Monitoring: Keep track of your packages and what you’ve insured in My Tracker or the Insurance tab.
4. File a claim: If something goes wrong, submit an Insurance Ticket with BFMR Support. Click here for more information. Check out a detailed success story here.
5. Get reimbursed: Your claim will be reviewed and if/when approved, you will receive an email notification and the option of a check in the mail or a bank wire.

4. What is covered?

• Up to $20,000 per package.
• Packages the shipping carrier marks lost or missing.
• Packages the shipping carrier marks delivered, but we never physically received, whether or not they have a signature confirmation.
• Packages with items missing (ex/ you reserved three units, but we only received two).
• Packages or items received with missing parts (ex/ the product box was received, but the device in the retailer packaging was missing).
• Packages shipped directly from the retailer to our Primary and Secondary Addresses.

5. What’s not covered?

• Packages shipped from a residential address.
• Drop Off packages.
• Packages where insurance was added after the shipping carrier marked them delivered.
• Items received in damaged condition, such as with open seals, dents, or dings.
• Certain jigged or altered addresses (review our guidelines).
• Gift cards, coins, gold, silver, precious metals, currency, and perishable goods.

6. How much does it cost?

The cost of insurance is determined by the package value you choose to insure. Lower value packages may have higher costs due to minimum premium requirements. The more valuable the package, the cheaper it is to insure as a percentage. View the cost of your package by clicking the “Insure Now” button in My Tracker. 
 

Success Story

We tested BFMR Insurance with a small group of earners for three months, working through the kinks and improving the experience. Here is a testimonial from a real earner in our Discord server!

Still Have Questions?

Our team is here to help. Contact us any time or check out the FAQs.