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What is not covered in the event of a claim?
- Packages not shipped directly from the retailer to our Primary and Secondary Addresses.
- Drop Off packages.
- Packages where insurance was added after the shipping carrier marked them delivered.
- Items received in damaged condition, such as with open seals, dents, or dings.
- Certain jigged or altered addresses (review our guidelines).
- Gift cards, coins, gold, silver, precious metals, currency, and perishable goods.
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