- Guidelines for shipping to us
- Do you provide shipping labels?
- Can you receive packages on the weekend?
- What is a tracking number?
- I can’t find my Amazon tracking number.
- The retailer/carrier provided a label that has two tracking numbers. Which one should I submit?
- Should I submit the tracking number or order number?
- Is there a way I can archive shipments?
- My package has an estimated delivery date that’s far out. Should I still purchase the item?
- Why was my package refused/returned to sender?
- I need to return some items I sent to you. What should I do?
- When returning items, should I choose drop off or pick up labels?
- Does it matter which carrier I use to return my package?
- What is Amazon OTP?
- What if one of the items I send you is damaged in transit?