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Shipments & Returns

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  1. BFMR Support
  2. Shipments & Returns
  • Guidelines for shipping to us 0 30 0 30
  • Can you receive packages on the weekend? 0 18 0 18
  • What is a tracking number? 0 4 0 4
  • I can’t find my Amazon tracking number. 0 33 0 33
  • The retailer/carrier provided a label that has two tracking numbers. Which one should I submit? 0 5 0 5
  • Should I submit the tracking number or order number? 0 16 0 16
  • Can I archive tracking numbers? 0 2 0 2
  • My package has an estimated delivery date that’s far out. Should I still purchase the item? 0 13 0 13
  • Why was my package refused/returned to sender? 0 7 0 7
  • How can I check if my return was shipped out? 0 3 0 3
  • I need to return some items I sent to you. What should I do? 0 26 0 26
  • When returning items, should I choose drop off or pick up labels? 0 19 0 19
  • Does it matter which carrier I use to return my package? 0 3 0 3
  • My package has a One-Time Passcode (OTP). How do I submit it? 0 3 0 3
  • What if one of the items I send you is damaged in transit? 0 10 0 10
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