FAQ

Get Started

• How can I close my support ticket? 0 0 0 0
• Do you accept items from third-party sellers? 0 0 0 0
• Does BFMR have a Discord? 0 0 0 0
• How does the Submit in Bulk page work? 0 1 0 1
• Where do I ship my package? 0 59 0 59
• What is the deal buying process? 0 18 0 18

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The Basics

• How can I close my support ticket? 0 0 0 0
• What name do I use to ship items I purchase? 0 45 0 45
• What is BFMR-ID? 0 11 0 11
• Where on the ship-to address do I enter BFMR-ID? 0 17 0 17
• Do I have to fill out a form when I purchase an item? 0 9 0 9
• Do I need to submit tracking numbers? 0 8 0 8

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My Tracker

• Can I split the quantity in My Tracker if I already submitted a tracking number? 0 9 0 9
• Can I rearrange columns in My Tracker? 0 0 0 0
• I reserved an item but am no longer sending it to BFMR. What should I do? 0 1 0 1
• What if my package was delivered using same day delivery services and wasn’t marked received? 0 2 0 2
• Will my packages be marked received if it's not delivered to a Primary Address? 0 0 0 0
• When should I reach out to customer support if my package isn't marked as received? 0 1 0 1

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Deals

• What is a Quantity Limit? 0 9 0 9
• How do I request a Quantity Limit increase? 0 0 0 0
• I want to reserve more of a deal, but I don’t see the option to request a Quantity Limit increase. Why? 0 0 0 0
• What impacts my Quantity Limit? 0 0 0 0
• Is my Quantity Limit affected by my reservation timer expiring? 0 0 0 0
• Do I have to reserve my maximum quantity every time? 0 0 0 0

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Drop offs

• How do I schedule a drop off? 0 5 0 5
• Are there any rules or guidelines for drop offs? 0 3 0 3
• What tracking number do I submit? 0 0 0 0
• What happens if I need to reschedule or cancel? 0 2 0 2
• Where can I drop off? 0 6 0 6
• Do I need to package my items? 0 0 0 0

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Shipping Labels

• How do I request a shipping label? 0 3 0 3
• Do you provide shipping labels? 0 0 0 0
• Can I include other items in the package that aren’t eligible for labels? 0 0 0 0
• Can I combine other label deals in the same package? 0 0 0 0
• What happens if my package exceeds 50 lbs? 0 0 0 0
• Is there a quantity or weight restriction? 0 1 0 1

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Profile & Website

• Verify Your Account to Receive Crypto Payments 0 1 0 1
• How can I update my bank information? 0 4 0 4
• My tracking number is marked “Closed”. What does that mean? 0 19 0 19
• What is Two-Step Verification (2SV)? 0 2 0 2
• Why do I need to add my phone number? 0 1 0 1
• I signed up for the mailing list but I can't submit tracking numbers. Why? 0 1 0 1

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My Orders

• I submitted my tracking number under the wrong deal. What should I do? 0 19 0 19
• My orders keep getting cancelled. What can I do about it? 0 29 0 29
• Do I have to submit my tracking number by a certain time? 0 6 0 6
• I couldn’t submit my tracking number before the deadline. Can you still accept my package? 0 18 0 18
• I forgot to include the unit number in the address when I placed my order! Will you still receive my package? 0 9 0 9
• Do you have a preferred carrier if I were to provide my own shipping label? 0 3 0 3

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Shipments & Returns

• Guidelines for shipping to us 0 30 0 30
• Can you receive packages on the weekend? 0 18 0 18
• What is a tracking number? 0 4 0 4
• I can’t find my Amazon tracking number. 0 33 0 33
• The retailer/carrier provided a label that has two tracking numbers. Which one should I submit? 0 5 0 5
• Should I submit the tracking number or order number? 0 16 0 16

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Crypto

• What is BFMR Crypto? 0 0 0 0
• How quickly do I receive my payment in Crypto? 0 0 0 0
• Do I need to complete verification to be paid in Crypto? 0 0 0 0
• Why should I get paid in Crypto? 0 0 0 0
• How does BFMR Crypto work? 0 0 0 0
• What steps do I need to take to be eligible for BFMR Crypto? 0 0 0 0

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Payments

• My bank details are incorrect but BFMR already sent payment. What should I do? 0 0 0 0
• How many bank accounts can I add to my profile? 0 0 0 0
• Why can’t I delete my bank account? 0 0 0 0
• What if I receive a payment error email? 0 0 0 0
• What if I change my default bank after 3:00 PM? 0 0 0 0
• What's the latest I can update my bank information? 0 0 0 0

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BFMR Insurance

• 📦 Learn More About BFMR Insurance 0 12 0 12
• How do I insure my package if it’s the Best Buy duplicate tracking issue? 0 0 0 0
• How much time do I have to void insurance? 0 0 0 0
• What is BFMR Insurance? 0 1 0 1
• How does BFMR Insurance work? 0 2 0 2
• Will my BFMR Insurance claim be denied if I jig or alter the ship to address? 0 7 0 7

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Email Forwarding

• What is Email Forwarding? 0 1 0 1
• How do I set up Email Forwarding? 0 1 0 1
• How do I set up email forwarding? 0 0 0 0
• Does Email Forwarding work with all retailers? 0 1 0 1
• Can I manually forward emails? 0 0 0 0
• What happens if the retailer cancels my order? 0 3 0 3

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Referral

• How do referral bonuses work? What do I have to do? 0 1 0 1
• When and how do I get paid? 0 3 0 3
• How much time does my friend have to meet the minimum value? 0 0 0 0
• What happens if the referral bonuses change? 0 0 0 0
• How is the minimum value determined? 0 2 0 2
• Is there a minimum value required to earn referral bonuses? 0 0 0 0

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TrackForMe

• Learn more about BFMR TrackForMe Chrome Extension 0 2 0 2