FAQ

Get Started

• Where do I ship my package? 0 38 0 38
• How does the Submit in Bulk page work? 0 0 0 0
• What's new in beta? 0 2 0 2
• What is the deal buying process? 0 7 0 7
• Can I ship multiple, different items under one tracking? 0 54 0 54
• How do I submit tracking numbers? 0 5 0 5

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The Basics

• What name do I use to ship items I purchase? 0 26 0 26
• What is BFMR-ID? 0 8 0 8
• Where on the ship-to address do I enter BFMR-ID? 0 6 0 6
• Do I have to fill out a form when I purchase an item? 0 6 0 6
• How long does it take to receive payment? 0 13 0 13
• Will I receive any confirmation once you have received my package? What about when payment is sent? 0 12 0 12

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My Tracker

• How do I submit a tracking number for an item with no active deal? 0 3 0 3
• What is My Tracker? 0 3 0 3
• How do I make changes in My Tracker? 0 0 0 0
• What if I purchased more than I reserved? 0 2 0 2
• The retailer changed my tracking number. How can I submit the new one? 0 2 0 2
• Does the order number have to be submitted before I submit my tracking number? 0 1 0 1

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Deals

• What does In Stock mean? 0 0 0 0
• Do I have to reserve a deal? 0 3 0 3
• What is a deal card? 0 0 0 0
• What is a deadline? 0 0 0 0
• Can I choose which deal alerts I get? 0 3 0 3
• What happens if there is a price-drop on the retailer's site? 0 1 0 1

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Profile & Website

• How can I update my bank information? 0 4 0 4
• My tracking number is marked “Closed”. What does that mean? 0 8 0 8
• What is Two-Step Verification (2SV)? 0 2 0 2
• Why do I need to add my phone number? 0 1 0 1
• I signed up for the mailing list but I can't submit tracking numbers. Why? 0 1 0 1
• Why am I not receiving emails anymore? 0 4 0 4

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TrackForMe

• What is TrackForMe? 0 0 0 0
• How do I set up TrackForMe? 0 0 0 0
• How do I set up email forwarding? 0 0 0 0
• Does TrackForMe work with all retailers? 0 1 0 1
• Can I manually forward emails? 0 0 0 0
• What happens if the retailer cancels my order? 0 0 0 0

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My Orders

• I submitted my tracking number under the wrong deal. What should I do? 0 13 0 13
• My orders keep getting cancelled. What can I do about it? 0 14 0 14
• My package says delivered but I haven’t received payment yet. What should I do? 0 25 0 25
• Do I have to submit my tracking number by a certain time? 0 6 0 6
• I couldn’t submit my tracking number before the deadline. Can you still accept my package? 0 9 0 9
• I forgot to include the unit number in the address when I placed my order! Will you still receive my package? 0 4 0 4

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Shipments & Returns

• Guidelines for shipping to us 0 14 0 14
• Do you provide shipping labels? 0 13 0 13
• Can you receive packages on the weekend? 0 11 0 11
• What is a tracking number? 0 3 0 3
• I can’t find my Amazon tracking number. 0 26 0 26
• The retailer/carrier provided a label that has two tracking numbers. Which one should I submit? 0 5 0 5

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Payments

• How soon after you receive the items do I get paid? 0 30 0 30
• Where can I see my payment history? 0 0 0 0
• How will I get paid? 0 7 0 7
• What's the turnaround time for ACH payments? 0 5 0 5
• Do I need to request payment? 0 8 0 8
• I don’t live in the U.S. Can I still use this site and get paid? 0 5 0 5

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